Communications

Retail works when:

  • Content is personalized for every associate
  • Institutional knowledge is open and accessible
  • Every store is your top performer
Watch Video

Personalized content to engage and inform your associates

ThinkTime’s dashboard functions as a fully customizable portal packed with features. Gatekeepers can determine who sees what information by role or location, and associates can use our extensive library of widgets to personalize their view. Meanwhile, news and articles are powered by a richly customizable Knowledge Base.

How Dashboard works

Filtered content

Because ThinkTime is built around your corporate org chart, you determine who sees news and articles based on location, role and profile. Associates see only what they need to get their work done, but are not distracted by irrelevant content.

Personalized experience

ThinkTime fosters deeper engagement by allowing associates to customize their dashboards, organizing information as they see fit.

Multimedia engagement

Create a custom newsfeed to celebrate achievements, promote training opportunities and share articles that resonate with your store-level staff and your brand. Deliver exciting, content-rich video segments to your associates to motivate, train and engage them.

Calendar view

Our most intuitive feature, the ThinkTime calendar is a clear, visual way to understand the flow of work to stores. Associates can prioritize their non-selling hours and leaders can plan and budget for upcoming tasks.

Mobile First

ThinkTime is built to reach your associates where and when they need it, whether on the floor or traveling to a far-flung location. Their personalized dashboard is optimized for any screen size.

Get the data you need, when you need it

Use our built-in survey builder to reach out to your organization. Learn how each task and training exercise impacted your in-store teams to improve forecasting. Get the information you need to make informed decisions and fully understand what is happening at store level.

How Survey Builder works:
  1. Create a survey with our simple form generator.
  2. Distribute to front-line staff.
  3. Use dashboard widgets to analyze response.
  4. Make better choices.

How Knowledge Base works

Customized and searchable

As always, ThinkTime takes its lead from your unique organization, allowing you to establish databases and hierarchies that fit your needs. Sort FAQs, tips and standard operating procedures so they are easy for associates to find when they need to.

Real-time capture

Promote Knowledge Base articles within a task or support ticket with a single click, so the best tips and strategies are captured and shared.

Freshness guaranteed

Not all information is useful forever. ThinkTime lets you set start and end dates for your articles, so your Knowledge Base stays fresh and relevant.

Take the pulse of your organization

Your associates are your best source of information on the customer experience in your store. Encourage them to share challenges and winning strategies with our one-way anonymous Feedback tool.

How Feedback works:
  1. Check your ThinkTime inbox.
  2. Learn from your associates.
  3. Share ideas with your leadership team.
  4. Make innovation your new SOP.

Start engaging and informing every associate

Contact us today to schedule your free demo.

Request Demo