Retail Technology Show 2025 Takeaways: Execution, AI, and Real-Time Retail Strategy

New mobile apps to keep an eye on

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What new social media mobile apps are available in 2023?

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Use new social media apps as marketing funnels

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Try out Twitter Spaces or Clubhouse on iPhone

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What app are you currently experimenting on?

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Flying back from the Retail Technology Show in London, everyone’s asking the same thing: how do we drive real impact where it matters most?  

At ThinkTime, we’ve been listening closely, and what we saw at the show confirms what we’ve known for some time - winning in Retail today means doing the basics brilliantly and bringing tech into the fold only where it truly counts.

Let’s break it down.

  1. Store Execution: The Make-Or-Break Factor

For all the talk of innovation, one thing is crystal clear: flawless store execution is the biggest driver of success.

In an industry where the smallest operational breakdowns can impact sales and customer experience, execution isn’t optional, it’s your edge. Whether you're in a finance seat looking at cost-to-serve metrics or overseeing a national store footprint, the takeaway is the same: Operational discipline scales profits.

ThinkTime helps by putting task management and workforce accountability front and center. Our intuitive interface empowers store teams to execute tasks quickly and correctly—without the back-and-forth or lag time. And when execution’s right, the numbers follow.

💡 Why it matters for leadership: Better execution = fewer compliance risks, smoother rollouts, and improved productivity across the board.

  1. AI: From Buzzword to Bottom-Line Value

Yes, AI was everywhere again, but this time, the conversation felt different. Less sizzle, more substance.

Retail leaders aren’t just chasing innovation for innovation’s sake anymore. The question we kept hearing was: How can AI actually help my people perform better?

At ThinkTime, we’re moving AI from the “cool tech” category to something way more practical. We’re delivering curated, personalized content at the user level, giving associates relevant insights that make their jobs easier, not harder. Think of it as smart augmentation—not automation for the sake of it.

It’s AI with a purpose:

  • Helping frontline teams surface the right answers faster.
  • Enhancing training on the fly.
  • Boosting employee engagement by making communication feel more human and less robotic.

💡 For the finance team: AI that increases associate efficiency and lowers training costs? That’s ROI worth tracking.

  1. Real-Time Visibility & Communication: No More Silos

Let’s be real - misalignment between store teams and leadership is a profit killer.

Whether you're rolling out a new promotion, navigating supply chain changes, or adjusting in-store compliance protocols, delays in communication cause delays in results.

Real-time visibility is no longer a nice-to-have, it’s mission-critical. And not just from the top down. Today’s best-performing Retailers are creating feedback loops across the organization, where store teams can share insights, flag issues, and collaborate in real time.

ThinkTime’s built-in messaging and communication tools ensure nothing falls through the cracks. No more waiting on email threads or chasing down updates, just actionable visibility, right when you need it.

💡 For Directors and C-Suite: Real-time collaboration = faster response to business changes, more accurate data for decision-making, and a more agile org overall.

A Few Big Picture Thoughts

The Retail Technology Show confirmed what we’ve been seeing in the field: success in 2025 doesn’t come from chasing shiny objects. It comes from operational clarity, smart tools, and putting people at the center of your strategy.

If you're a Director, VP, or C-level leader asking, “Where should I focus this year?”, here’s a quick recap:

  • Nail the fundamentals. Great Retail starts with great execution.
  • Use AI wisely. Look for tools that boost people, not replace them.
  • Tear down communication barriers. Real-time insights = real-time agility.

Let’s Move Forward—Together

It’s an exciting time to be in Retail, but also a demanding one. As margins tighten and expectations rise, execution, intelligence, and communication will be the levers that separate the good from the great.

At ThinkTime, we’re not just reacting to the future, we’re helping shape it. If you're ready to simplify operations, boost performance, and turn strategy into store-level action, we’d love to talk. 👉 Visit ThinkTime.com to learn more or schedule a quick demo.

FAQs

Q: How is ThinkTime different from other task management tools?
A: We built ThinkTime for Retail—from the ground up. Our platform is intuitive for store teams, packed with insights for leadership, and flexible enough to support complex org structures and workflows.

Q: Can ThinkTime integrate with other Retail systems?
A: Absolutely. We play nicely with a range of enterprise tools, including HR, scheduling, and analytics platforms.

Q: Is ThinkTime suitable for global Retail operations?
A: Yes—we’re proud to support large international brands with multilingual capabilities, centralized oversight, and scalable deployment.

Book a Demo Here