Task Management

Retail works when:

  • All tasks run flawlessly at all levels
  • You can monitor progress in real time
  • Store workload is balanced
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Advanced tools to forecast, assign and track work more efficiently

ThinkTime provides a clear, consistent and user-friendly platform for every task - from complex corporate initiatives to simple to-do items. Each assigned task appears in a personalized dashboard with a priority level so associates know exactly how to organize their time. Field and corporate leaders can balance the flow of work week-to-week so no store team is overloaded.

How Task Management works

Create complex tasks simply

Use our clean, user-friendly interface on any device to supply all of the task details associates need. Attach supporting files and unlimited sub-tasks to ensure work gets done right the first time. Link to knowledge base articles for best practices learned from previous tasks.

Set priority level

ThinkTime gives you a clear, visual way to let your associates know how to structure their day based on the urgency of each request.

Target distribution

Distribute tasks by role and location, mapped to your organization, ensuring every associate receives all – and only – the work they need to complete.


View store progress in real time and respond to issues instantly with integrated help ticketing. With our personalized My Work and Calendar views, associates and regional managers see only the tasks that matter to them.

Add Requirements

Create a requirement to request specific feedback, photographs or surveys. Store personnel can verify task completion from the floor with a cell phone or tablet.


Assign a follow up task for field leaders to validate completion after stores sign off on a task. Ensure important tasks are completed to your high standards.


ThinkTime's 'StoreLink' service can automate the extraction of information from outside systems, such as your ERP, and present it in the same clear visual style your associates have come to expect.


Turn any existing task into a template for recurring work, saving time and increasing store efficiency.


Grow more efficient with our rich library of reports and widgets. Make sense of the data ThinkTime captures to understand task performance and working hours.

Balance the load

Corporate and field leaders can see all of the scheduled tasks in our comprehensive calendar and match against budget and staffing requirements. If the workload seems too heavy one week, gatekeepers can determine which tasks to move to the next.

To-Dos Done

Not every task needs a lot of detail. That’s why we created Quick Task, a simple form for the smaller tasks that need your attention. You can assign a Quick Task to any team or individual – including yourself – and it will appear in their personalized workflow so nothing slips through the cracks.

How Quick Task works:
  1. See a problem.
  2. Fill in the Quick Task form.
  3. Assign to any team or individual.
  4. Set priority level.
  5. Relax.

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